I cannot be the only one…who has logged into their blog on any random day only to be blindsided by a less-than-friendly comment left by a reader. After reading the aggressively negative comment I find myself going through a range of emotions: First, I feel defensive, thinking to myself, “What did I do or say that caused such animosity,” secondly, I feel defeated, “Maybe I shouldn’t write anymore,” and lastly, I remind myself, “What I write is not for everyone…and obviously this particular post was not for the comment leaver.”
I blog about a touchy subject, Parenting, with so many
parents in the world, all with diverse parenting styles, it’s easy to
understand how a parenting experience that I blogged about (that was so simple
to me) could potentially cause negative feelings in another parent. With this understanding in mind, I decided
to create personal guidelines of how I want to deal with the negativity when it
comes
The prickly feeling of an angry comment. |
1.
ALWAYS respond.
I respond to the opposing comment by
acknowledging their point and hopefully clarifying my point further. If the person insulted me directly,
well…I don’t step into that arena, mud slinging based on the opinion of others
simply isn’t my thing, I am not that type of person, nor do I want to be.
If your choice of response is to really give it back to the commenter feel free, BUT know that when you put your opinion and thoughts out into the ether you are welcoming others opinions and thoughts back to you as well. That is where the idea of an online “community” comes into play. Think of it this way, you couldn’t proclaim I hate pizza and not expect at least one person to think that you were crazy for doing so, and then proceed to explain to you why they think you are nuts.
If your choice of response is to really give it back to the commenter feel free, BUT know that when you put your opinion and thoughts out into the ether you are welcoming others opinions and thoughts back to you as well. That is where the idea of an online “community” comes into play. Think of it this way, you couldn’t proclaim I hate pizza and not expect at least one person to think that you were crazy for doing so, and then proceed to explain to you why they think you are nuts.
2.
Let it GO!
I am not one for grudges, how
terribly heavy it is to hold onto disappointment, annoyance, or anger, so when
you receive a comment that is less than complimentary face it and let it
go. I don’t allow the negative
comment to become the entire theme of my post by discussing it with other readers. If another reader
brings up the offending comment in their comments, address it calmly, and move
on.
3.
Do NOT delete the comment.
Sure, I have the power to obliterate
the comment, but I don’t. I leave the comment, respond to it, and make it known
that I believe in what I have written, as well as, that I am open to discussing
other points of views.
I do have one caveat to this
decision of to delete-or-not to delete and that is if the comment includes hateful
or seriously dirty words, defined as, any words that I, myself, would not use
in a post on my blog. If any of those Whoa-Mama type of words are included in a
reader’s post, it would give me cause to delete the it. With the deletion of the adverse
comment I would submit a comment of my own explaining why I deleted the post,
acknowledging that the comment was received and read, but I can’t, in good
taste, allow certain words to be included in my daily rays of sunshine (aka: my
blog).
4.
Feel GOOD that something I wrote moved someone
(even if was in anger).
I began writing my blog because I was
surprised how many of my thoughts on parenting were not reflected in the other
mother’s around me. I took to the
Internet and was thrilled to find other honest, smart, and brilliant Mama’s who
felt similarly, but I am not naive enough to think we are the only ones out
there. If my thought on a
particular subject sparks something in someone, enough to have them comment
with such passion, then I think it’s healthy for me to read it and try to see
their angle, and hopefully I can get a different perspective.
These are just a few of the guidelines I have put in place
for myself and my blog, these little rules make me feel better when faced with
a challenging comment, and help me keep on track (instead of crying to the
heavens, “Why….why?”).
Do you have any personal rules for dealing with a comment
that is unflattering to yourself or your blog? If so, please share them with
the rest of us, that way when we get those “kind” of comments we react with our
level heads instead of our emotional ones.